Privacy policy
Privacy Policy
This privacy policy describes how Setavo collects, uses, and protects your personal data when you use our website, services, and products. We value your privacy and comply with applicable data protection legislation, including GDPR.
1. What data we collect
When you use our services, we may collect the following types of personal data:
- Contact Information: Name, email address, phone number, delivery address.
- Payment Information: Card number, billing address, and other payment-related information.
- Technical Information: IP address, browser type, operating system, and cookies.
- User Data: Information about how you interact with our website, such as page visits and link clicks.
2. How we use your data
We use your personal data for the following purposes:
- To deliver our products and services: We process your contact and payment information to manage orders, deliveries, and payments.
- To improve our website and services: We analyze how you use our website to improve functionality and user experience.
- Customer service: Your data may be used to respond to your questions or resolve any issues.
- Marketing: We may send offers and marketing messages, but you can always opt out by clicking on an unsubscribe link in the message.
3. How we protect your data
We take the security of your personal data seriously and take appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. All payment transactions are encrypted using SSL technology (Secure Socket Layer).
4. Sharing your data
We never sell your personal data to third parties. However, we may share your data with trusted partners and service providers who help us provide our services, such as:
- Payment service providers: To process payments.
- Delivery companies: To ship your orders.
- Analytic services: To understand how our website is used and improve our services.
These third parties are required to protect your data and may only use it for the intended purpose.
5. Your rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections if your data is incorrect.
- Request the deletion of your personal data ("the right to be forgotten").
- Restrict the processing of your data.
- Withdraw your consent at any time if our processing is based on consent.
- File a complaint with a supervisory authority if you believe we are not complying with applicable data protection laws.
6. Data retention
We only retain your personal data as long as it is necessary for the purposes outlined in this policy, or to comply with legal obligations. When your data is no longer needed, it will be deleted or anonymized.
7. Cookies
We use cookies to improve your experience on our website. You can set your browser to refuse cookies, but this may affect your use of certain features on our website.
8. Changes to our privacy policy
We may update this privacy policy from time to time. All changes will be posted on this page, and if the changes are significant, we will notify you via email or by a message on our website.
Contact Us
If you have any questions about our privacy policy or how we handle your personal data, please contact us at:
DSE ENTERPRISE AB
kontakt@setavo.se